Refund Policy
Thank you for shopping with Daniella Leore Resin Art. Each piece is handcrafted with care. Please read our Refund Policy carefully before making a purchase.
1. All Sales Are Final
Due to the custom, handmade, and often one-of-a-kind nature of resin artwork, all sales are final unless an item arrives damaged or defective.
We do not accept returns or exchanges for:
Change of mind
Size or color preferences
Custom or commissioned pieces
2. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within [3β5 days] of delivery with:
Your order number
A description of the issue
Clear photos of the damage and packaging
π§ Email us at: [Insert Your Email]
If approved, we may offer:
A replacement (if available), or
A refund to your original payment method
3. Custom & Commissioned Artwork
All custom or commissioned pieces are non-refundable once production has started.
If a cancellation is requested before work begins, a partial refund may be issued at our discretion.
4. Shipping Issues
We are not responsible for:
Delays caused by shipping carriers
Lost or stolen packages once marked βDeliveredβ
If a package is lost in transit, please contact the carrier directly. We will assist with claims where possible.
5. Refund Processing Time
If a refund is approved:
Refunds are issued to the original payment method
Processing may take 5β10 business days depending on your bank or payment provider
6. Contact Us
If you have questions about our Refund Policy, please contact:
Daniella Leore Resin Art
π§ Email: [Insert Your Email]
π Website: https://DaniellaLeoreResinArt.com